SUPPORT CENTER - ABSOLUT ELYX BOUTIQUE

We currently deliver to 28 destinations worldwide:

North America

·        USA

·        Canada

Please visit elyxboutique.com

Europe:

·        Austria

·        Belgium

·        Bulgaria

·        Croatia

·        Czech Republic

·        Denmark

·        Estonia

·        Finland

·        Germany

·        Greece

·        Hungary

·        Ireland

·        Italy

·        Latvia

·        Lithuania

·        Luxembourg

·        Malta

·        Netherlands

·        Poland

·        Portugal

·        Romania

·        Slovakia

·        Slovenia

·        Spain

·        Sweden

·        United Kingdom

Please visit absolutelyxboutique.com

In Europe, we offer 2 different shipping options:

Standard shipping: 3 to 8 business days

Express shipping: 2 to 3 business days

The final shipping cost varies based on your selected shipping option and can be seen in your subtotal prior to checkout.

Please find below more details according to the destination:

• Free Shipping to the following countries for orders above 100€:

• Austria

• Belgium

• Bulgaria

• Croatia

• Czech Republic

• Denmark

• Estonia

• Finland

• Germany

• Greece

• Hungary

• Ireland

• Italy

• Latvia

• Lithuania

• Luxembourg

• Malta

• Netherlands

• Poland

• Portugal

• Romania

• Slovakia

• Slovenia

• Spain

• Sweden

• Standard Shipping for 10€ to the following country:

• Czech Republic up to 30kgs.

• Standard Shipping between 10€ and 15€ to the following countries:

• Austria up to 30kgs.

• Belgium up to 30kgs.

• Hungary up to 30kgs.

• Poland up to 30kgs.

• Slovakia up to 30kgs.

• Slovenia up to 20 kgs.

• Standard Shipping for 15€ to the following countries:

• Estonia up to 30kgs.

• Germany up to 30kgs.

• Standard Shipping between 15€ and 20€ to the following countries:

• Denmark up to 30kgs.

• Italy up to 20kgs.

• Latvia up to 20kgs.

• Lithuania up to 20kgs.

• Netherlands up to 20kgs.

• Standard Shipping between 15€ and 25€ to the following countries:

• Finland up to 20kgs.

• Greece up to 20kgs.

• Ireland up to 20kgs.

• Portugal up to 20kgs.

• Spain up to 20kgs.

• Sweden up to 20kgs.

• Standard Shipping for 20€ to the following countries:

• Croatia up to 20kgs.

• Luxembourg up to 20kgs.

• Standard Shipping for 25€ to the following country:

• Bulgaria up to 20kgs

• Standard Shipping between 25€ and 30€ to the following countries:

• Malta up to 5kgs.

• Romania up to 20kgs.

• Express Shipping for 30€ to the following countries:

• Austria up to 30kgs.

• Belgium up to 30kgs.

• Czech Republic up to 30kgs.

• Denmark up to 30kgs.

• Estonia up to 5kgs.

• Finland up to 5kgs.

• Germany up to 30kgs.

• Greece up to 5kgs.

• Hungary up to 30kgs.

• Ireland up to 5kgs.

• Italy up to 5kgs.

• Latvia up to 5kgs.

• Lithuania up to 5kgs.

• Luxembourg up to 30kgs.

• Netherlands up to 30kgs.

• Poland up to 30kgs.

• Portugal up to 5kgs.

• Slovakia up to 30kgs.

• Slovenia up to 20kgs.

• Spain up to 5kgs.

• Sweden up to 5kgs.

• Express Shipping for 40€ to the following countries:

• Malta up to 5kgs.

• Romania up to 20kgs

• United Kingdom Shipping Options:

• Standard Shipping free for orders above 200€

• Standard Shipping up to 2kgs 40€

• Standard Shipping above 2kgs 45€

• Express Shipping up to 5kgs 55€

Shipping rates vary based on your location, your selected shipping option, and the content of your order. The final shipping cost can be seen in your subtotal prior to checkout.

Once your order has left us, you will receive an email containing your shipping confirmation and order tracking number.

We accept most major credit cards, as well as PayPal.

As long as the delivery service has not picked up your package from our warehouse, you can modify your order or cancel it for a full refund. Just email us at info@absolutelyxboutique.com and we will assist you.

Absolut Elyx Vodka is not available on the Absolut Elyx Boutique, but you can use the Absolut Elyx Store Locator to find retailers near you that carry Absolut Elyx.

Yes. We use an FDA-approved food-safe lacquer on all of our copper-plated items. Additionally, every item we sell that's intended for the preparation or consumption of food and drinks has passed the required food safety testing as set out by the FDA & EU.

We have researched and chosen the most skilled suppliers in their field across the globe. Please visit our product pages to find more information.

We use various materials to make each of our different products. Please visit our product pages to find more information.

Please hand-wash all our copper-plated products. Do not put our products in the dishwasher. Do not soak. Do not use abrasive cleaning products and always dry thoroughly.

All our copper-plated products are freezer safe. Our glass-made products, such as the Mixing Glass, are not.

To ensure a smooth return, we highly recommend that you insure the shipment and provide the tracking number at info@absolutelyxboutique.com.

Please send your return to:

Absolut Elyx Boutique

C/o Mentor Media Czech, s.r.o.

Vlastimila Pecha 2, Brno 62700, Czech Republic

You may return your unused item in its original condition and packaging within 30 days of placing the order.

Please allow 3-5 business day for the refund to be processed. Reimbursement of funds will be allocated back to the original form of payment used for purchase.

If your item was received damaged, or there was some error on our part please contact us at

info@absolutelyxboutique.com

Yes. If you're interested in making a bulk purchase, please fill out this form.